Terms and Conditions

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder’s credit card, please contact the property as the property will provide the bank details to make a bank transfer.

As Gazetted and made mandatory by the Monetary Board of the Central Bank of Sri Lanka, we are compelled to charge all payments from persons residing outside of Sri Lanka, only in foreign currency. We seek your kind understanding and support in actioning same. Please refer to the below link for further information https://bit.ly/3uHN1ZZ Due to the nature of the services offered at the resort, Celestia Ayurveda Resort is strictly an adults-only resort, with minimum age limit for stays being 18-years.
Please note that the bank transaction fee will be non-refundable under any circumstances.

 

Cancellation Policy:

Standard Policy: If cancelled or modified 3 days prior to the date of arrival no fee will be charged. If cancelled or modified within 3 days or in the event of a no-show full amount of the reservation will be charged.

 

Deposit Policy:

Full Payment is required at the time of booking.